Supporting Australian Mutual Bank on Their Innovate RAP Journey (2025–2027)
Client: Australian Mutual Bank
Murawin recently partnered with Australian Mutual Bank (AMB) to develop their Innovate Reconciliation Action Plan (RAP). This process marked an important milestone in AMB’s commitment to embedding reconciliation across their organisation and provided a powerful opportunity for us to walk alongside their team as they deepened their cultural capability, strengthened community relationships, and built a long-term foundation for change.
Image Source: Australian Mutual Bank Reconciliation Action Plan, 2025
Our Approach
From the outset, we worked closely with AMB’s RAP Champions, leadership team, and working group to guide the development of a culturally grounded Innovate RAP that was achievable, accountable, and aligned with First Nations priorities.
Our approach centred on:
- Relationship-building: supporting AMB to create and strengthen respectful relationships with local First Nations organisations, cultural practitioners, artists, and Elders.
- Cultural learning: delivering staff workshops and guided cultural experiences to build understanding and ensure the RAP was shaped by genuine learning rather than assumption.
- Co-design: working collaboratively with AMB to develop commitments that reflect their sphere of influence, ethical banking values, and aspirations for cultural safety.
- Embedding leadership: ensuring the RAP was supported by strong governance, executive ownership, and ongoing mechanisms for accountability and reflection.
Throughout the process, we focused on empowering AMB to build internal capability so that reconciliation becomes business-as-usual, not an external dependency.
Image Source: Australian Mutual Bank Reconciliation Action Plan, 2025
The Meaning of a RAP in Practice
A RAP is more than a formal document, it is an organisational framework for truth-telling, repair, and long-term transformation. For AMB, this meant:
- understanding the ongoing impacts of colonisation on access to financial wellbeing
- recognising sovereignty, cultural authority, and the importance of Country in decision-making
- strengthening cultural safety within the workplace
- increasing leadership opportunities for First Nations staff, and partnership opportunities for businesses, artists, and community organisations
- committing to respectful engagement, not transactional relationships
- embedding reconciliation into core governance, enterprise systems, and long-term organisational culture.
The Innovate RAP phase, in particular, asks organisations to move beyond awareness into meaningful action. It requires deep listening, organisational self-reflection, and the courage to challenge long-held norms. We saw this commitment strongly throughout AMB’s journey.
Walking Side-by-Side With Our Clients
A core part of Murawin’s practice is walking with our clients with cultural integrity and reciprocity. In this project, that meant working closely with AMB’s leaders and staff through a process that was both pragmatic and deeply personal.
This collaborative approach ensured the RAP was shaped through genuine intention, connection, shared learnings, and sustained engagements.
Image Source: Australian Mutual Bank Reconciliation Action Plan, 2025
What This RAP Means for Australian Mutual Bank
The Innovate RAP lays a strong foundation for AMB’s next steps in reconciliation. Over the 2025–2027 period, AMB will focus on:
- building deeper relationships with local First Nations communities and organisations
- strengthening staff cultural capability across all areas of the business
- embedding cultural protocols and truth-telling opportunities
- increasing employment pathways and procurement opportunities
- developing culturally informed financial wellbeing initiatives
- implementing clear governance processes to track, measure, and report progress
- expanding their support for First Nations artists, cultural practitioners, and youth initiatives
This RAP positions AMB to move beyond one-off actions into long-term, systemic change.
Image Source: Australian Mutual Bank Reconciliation Action Plan, 2025
Conclusion
Supporting Australian Mutual Bank through their Innovate RAP has been a meaningful and collaborative journey. There is a genuine willingness to deeply listen, learn, and act with integrity that wholly reflects the spirit of reconciliation: working together to build a future grounded in truth, respect, and shared responsibility.
This RAP marks AMB’s continued, long-term commitment to reconciliation, and Murawin looks forward to continuing to walk together as these actions come to life and the reconciliation practices deepen across AMBs spheres of influence.